IT Support Specialist
IT Support Specialist in Riyadh, SAR 7,000–10,000 total a month: keep the ARK47 Studio team’s devices and accounts working.
About ARK47 Studio
ARK47 Studio is a Saudi AI app, available on the App Store and Google Play, that builds business systems from a plain-language description: for example HR, bookings, an online store or a sales board. It drafts a plan with the business owner first, then builds the screens, data and access permissions. We are a Riyadh team bringing it to businesses in the Kingdom and beyond.
What you will do
- Set up work devices and accounts for new team members, and recover them when people leave.
- Solve the team’s day-to-day IT issues in person and online.
- Manage access to company tools, and keep a record of who has access to what.
- Apply basic security: updates, backups, password and two-factor settings.
- Keep an inventory of devices and licences, and report every month.
What we need
- Minimum qualification: a bachelor’s degree, or equivalent work experience.
- Based in Riyadh, or willing to relocate to Riyadh.
- 1+ year in IT support or help desk. Graduates in IT or computer science without this experience are also welcome to apply.
- Good knowledge of Windows and macOS, iPhone and Android, and Google Workspace or Microsoft 365.
- Arabic and English, spoken and written.
Pay and terms
- Total monthly salary SAR 7,000–10,000 (basic salary plus allowances), depending on experience.
- Full-time, on-site at our Riyadh office; working days, hours and annual leave per the Saudi Labour Law.
- Health insurance and GOSI registration as required by Saudi law.
- Employer: Apex Operations Company. Work location: Riyadh.
How we select
- We aim to reply to every application within 7 days.
- A 30-minute video call, in which we show you ARK47 Studio.
- For shortlisted candidates, a 30-minute troubleshooting exercise using ARK47 Studio on our test account (no personal account needed).
- Final interview in Riyadh. We inform every interviewed candidate of the result within 30 days of their interview.
Applications are accepted online only, through this job posting, until 14 January 2027. We assess every application on skills and experience. Adjustments for candidates with disabilities are available at every stage on request.
- Location
- Riyadh
- Salary
- SAR7,000 - SAR10,000/month
- Employment type
- Full-time
- Employment level
- Professionals
About ark47.ai
ARK47 Studio is a Saudi AI app that builds business systems from a plain-language description: for example HR, bookings, an online store or a sales board. This careers site is where we hire the people who build and sell it.